Change Agent Status after completed call

[leif_alire]

Currently when a Agent finishes a call on hangup their status goes to "Work Status"

I want the Agent status to go to "Ready Status" when they hang up

Call Manager 4.0(2A)sr1

IPCC 3.5(2)

[adignan]

Go to the Agent Resource page on appadmin set "Automatic Available" to Enabled:

http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_tech_note09186a00801c954b.shtml

andy - berbee

[leif_alire]

Thanks found the answer looking @ the PDF on the ICD page in APPADMIN

Automatic Work

Determines whether agents in this CSQ automatically move to Works state after a call. Options are Enabled and Disabled. Enabled causes the agent to go into Work state automatically when a call ends. Disabled causes the agent to enter Ready or Not Ready state when a call ends, depending on the Automatic Available setting for the agent.

[jeremy.rogers]

Is there any way to specify a period of time before it goes to back to ready or are the only choices enabled/disabled?