05-09-2024 10:37 AM
05-09-2024 01:56 PM - edited 05-09-2024 01:57 PM
They're saved in a particular folder on the finesse server, this post goes into it in detail and has the link with more information.https://community.cisco.com/t5/contact-center/finesse-logs-for-user-and-server/td-p/3065593An updated link that is referenced in that post can be found here too, in case it helps you.https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1201/Admin/guide/cfin_b_1201-administration-guide-release-1201/cfin_b_1201-administration-guide-release-1201_chapter_01100.html#reference_47F850F88D06F804...