ā07-30-2018 04:35 AM - edited ā03-15-2019 06:40 AM
Hello everyone,
Is there a way to extract the uptime of UCCE main components to use it in a chart? I'm not requesting the uptime of the call flow healthy but the uptime of main component health as PG/CTIServer and FINESSE. I want to build a chart showing the statistic of how long the components are up and running like 98% of time in a range.
I know also that CVP gives me the info about the call server. Is it possible to extract this info also?
Thank you in advance,
Cheers.
ā07-30-2018 05:00 AM
Hi Zapparoli,
i am giving you the rttest utility command and run it on Router. You will get all the uptime info of all the controllers and peripherals of your UCCE environment...
c:\> rttest /cust csco /node routera
rttest: status /offline
result will be like below:
Example:
C:\Users\admmukeshs>rttest /cust icm /node routera
RTTEST Release 11.5.1.0 , Build 07088
rttest: status /offline
Peripheral -------Today------- -----Yesterday----- ----Cumulative-----
Cnt Longest Online Cnt Longest Online Cnt Longest Online
CUCM 1 27s 72.6% 0 0s 0.0% 1 27s 72.6%
Controller -------Today------- -----Yesterday----- ----Cumulative-----
Cnt Longest Online Cnt Longest Online Cnt Longest Online
genericPG 1 17s 83.3% 0 0s 0.0% 1 17s 83.3%
rttest:
Hope this will meet your requirement..
Regards,
Mukesh
ā07-30-2018 05:05 AM
Hi,
In the below command: csco is customer name. please put the customer name according to your environment..
ā07-30-2018 05:40 AM
Hello Mukesh,
I know that opctest or rttest bring me the uptime, the issue is how to connect it using a Reporting tool as Microsoft BI for instance. This info is not in a SQL database.
I need to find that info in a database so I can access it and extract that info.
Thanks anyway
Appreciate
ā07-30-2018 09:46 AM
Hi Zapparoli,
i understand you know rttest and opctest. but i would suggest to run the command " rttest: status /offline" once you are inside rttest and see the result..
ā07-30-2018 08:02 AM
Hi,
You can also use Diagnostic Framework Portico.
Cheers.
ā07-30-2018 08:31 AM
This API returns Uptime for all the processes in the system . change the localhost with the ip address.
https://localhost:7890/icm-dp/rest/DiagnosticPortal/ListProcesses
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