01-14-2019 04:48 AM
Dear Team,
I am in need to track the last 2 menus that the callers has entered into during the VXML script among with the Calling number (ANI). is there any way i can track this ???
Regards,
01-14-2019 01:54 PM
There is no trivial solution to this. My immediate response would be that you can check the logs to see all the menus a caller traversed, then just look at the last two.
If that doesn't satisfy, you need to give more detail on your requirements and programming capability.
01-14-2019 11:26 PM
Hi Quigath,
Actually i need these data to be reflected in a report, is there any way i can do this, or is it possible to access the logs database and extract this data from ?
Any idea about this?
Regards,
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