cisco PCCE - track last 2 menus(blocks) the caller has enter in CVP VXML application

[touma.kayal]

Dear Team, 

I am in need to track the last 2 menus that the callers has entered into during the VXML script among with the Calling number (ANI). is there any way i can track this ???

Regards,

[Quigath]

There is no trivial solution to this. My immediate response would be that you can check the logs to see all the menus a caller traversed, then just look at the last two.

If that doesn't satisfy, you need to give more detail on your requirements and programming capability.

[touma.kayal]

Hi Quigath,

Actually i need these data to be reflected in a report, is there any way i can do this, or is it possible to access the logs database and extract this data from ?

Any idea about this?

Regards,