Cisco Supervisor Desktop dont show queue

[ahmed ismail]

i add new configuration to ccx script every thing is ok but nothing appearsin queue

[Anthony Holloway · Accepted solution]

In UCCX AppAdmin, under Teams, you have to assign one or more CSQ's to the team.  Have you done that?  Can you provide a screenshot to confirm it?  If you have done it, then perhaps you could reboot the UCCX server as a troubleshooting step?  There is a more specific service you can restart, but I'm drawing a blank at the moment.  I bet it starts with "Cisco Desktop".  So if you wanted to avoid a complete server reboot, you could restart all of the "Cisco Desktop" services.  I'll try to post back the name of the service.  I think it's something like "Cisco Desktop Recording and Statistics" but I could be wrong.

Anthony Holloway

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[ahmed ismail]

after i restar the server every thing works fine thanks very much

[Anthony Holloway]

Glad to hear it.  Please mark your post as answered so other's will know that this case is closed.  Thanks for the feedback.

Anthony Holloway

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