We have an application that connects to the Cisco UCCE Database (Historical Data Server) to query statistics for agents and queues. Does anyone understand how the UCCE Database [v12.x] is configured from an encrypted connection (SSL/TLS) perspective?
I understand the UCCE database is a Microsoft SQL Server database and encryption can be enforced in a number of ways on SQL Server:
Enforce encryption on the server so all client connections are encrypted
Enforce the client to request an encrypted connection if the server is configured for SSL.
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
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SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...