I am trying to import contacts in Cisco UCCX (latest version) by "Automatic Import Contacts" process via SFTP.
I have installed freeftpdserver in my laptop windows 10 and enabled SFTP of that application, added new user with credentials cisco/cisco and FTP root directory (my local system folder path where contacts are placed).
Then go to UCCX and I choose option "Automatic Import Contacts" and added, IP Address/FQDN (My Laptop LAN IP), username and password, but not clear how to add path for the contacts as the test connection is also going failed.
My laptop firewall is turned OFF, Can someone help us in this?
If you try and FTP to your own laptop, like from a command prompt, does it work/do you see the files? Like as a test, if you put a file in the default directory, does it work and you can ftp the file from your own laptop?
It also looks like you might want to open a documentation defect with Cisco, as the example they mention providing in the guide is missing?