08-06-2024 05:53 PM
Hello
I want to enable Application Performance Monitoring by Appdynamics.
so, I installed Cisco Cloud Connect and imported inventory.
and I tried input commend "utils app-monitoring enable" on Cisco Cloud Connect.
but i received this message
--------------------------------------------------------------------
App-Monitoring enable failed on the following nodes.
- CVP
Please use "file get activelog ansible/ansible.log" command to check the log for more details.
---------------------------------------------------------------------
so I checked ansible log
---------------------------------------------------------------------
2024-08-07 09:20:24,094 p=7 u=installmanager n=ansible | TASK [Check if Cisco Systems, Inc. hive is accesible] **************************
2024-08-07 09:20:24,536 p=7 u=installmanager n=ansible | fatal: [CVP]: FAILED! => {
"changed": false,
"rc": 1
}
MSG:
MODULE FAILURE
See stdout/stderr for the exact error
MODULE_STDERR:
\udcb8Ű\udcb3 \udcba\udcaf\udcbc\udcf6 \udcc7\udcfc\udcbd\udcc4\udcc0\udccc Ʋ\udcb8\udcb3\udcb4ϴ\udcd9 - ;
---------------------------------------------------------------------
so I tried read STDERR but I can't read
in this case, How can i connect CVP to Cloud Connect?
CVP Version : 12.6(2) ES15
Cloud Conncet version : 12.6(2) ES01
08-07-2024 04:25 AM
Hi, what version are your CCE servers? There's this defect for instance. https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwj82525
08-07-2024 11:03 PM
hi
My system version is as follows.
Call Server Version: CVP 12.6(2) ES=15 Build=72
Cloud Connect Version :
Active Master Version: 12.6.2.10000-37
Active Version Installed Software Options:
cloudconnect.1262.ES01.17.cop
08-08-2024 04:16 AM
Right, but if you look at the defect I posted, it mentions potential issue depending on your CCE version, what version is that?
08-08-2024 05:22 PM
I found Unified CCE components's version
it is 12.6(1), and I know that issue can happen
but CVP version is 12.6(2), I don't know why it happened
I tried to enable CVP only
08-09-2024 04:30 AM
TAC will probably say though that you have to at least have those UCCE 12.6.1 versions mentioned in that defect before they can help you.
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