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pheadden
Beginner

CUBE errors

Any ideas on the following occasional errors we get on Cube?

1.  SIP-3-INTERNAL: Cannot insert call history entry for callID : 24857223

2. SIP-3-NOMATCH: Unable to find matching CCB for ccCallID

3. VOICE_IEC-3-GW: SIP: Internal Error (1xx wait timeout): IEC=1.1.129.7.59.0 on callID x

4. SIP: Internal Error (ACK wait timeout): IEC=1.1.129.7.67.0

Is there a error document on Cube that I can review ?

4 REPLIES 4
fpavicic
Beginner

Hi,

found only bug for error 2. wich I get also.

 

%SIP-3-NOMATCH: Unable to find matching CCB for ccCallID
CSCsu88921
Symptom:
%SIP-3-NOMATCH: Unable to find matching CCB for ccCallID 123456

or

sh sip-ua calls displays many calls in STATE_DISCONNECTING

Conditions:
Router received 200OK for INVITE with a different TAG. Router then sends PRACK message but cannot process the response 200OK. This results in a hung call leg.

Workaround:
Set RTCP timers to clear long duration calls w/o RTCP reports

gateway
ip rtcp report interval 5000
timer receive-rtcp 10

 

 

https://tools.cisco.com/bugsearch/bug/CSCsu88921

 

f.

 

Hi,

I found this same error on my CME

They are repeated

 

Please advise what is the impact you see from this error ?

 

My issue is that I have a sip trunk with this CME to CUCM and I found a lot of many many zero calls from this sip trunk which cause me error on CDR with date timeconnect <= 0 which isn't positive

I'm disabling the log of zero call duration

 

Thanks

Hi, i don't have big impact, and you can clear RTCP timers on long duration calls.

CSCsu88921

Symptom:
%SIP-3-NOMATCH: Unable to find matching CCB for ccCallID 123456

or

sh sip-ua calls displays many calls in STATE_DISCONNECTING

Conditions:
Router received 200OK for INVITE with a different TAG. Router then sends PRACK message but cannot process the response 200OK. This results in a hung call leg.

Workaround:
Set RTCP timers to clear long duration calls w/o RTCP reports

gateway
ip rtcp report interval 5000
timer receive-rtcp 10

Michelle Nashef
Beginner

I was seeing error #1 on mine.  Doing a little google search, I found this.

 

Resolved Caveats—Cisco IOS Release 15.3(2)T2
• CSCtl55445
Symptoms: CUBE logs the following message:
%SIP-3-INTERNAL: Cannot insert call history entry for callID
Conditions: This symptom is observed when the calling party cancels the call before a connection
is established:

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