CUIC 8.5 License Upgrade (expired demo license)

[jpsweeney77]

Customer was using a 90 day evaluation license for CUIC. Product order for Premium license took longer than expected. We now have license in hand, however we cannot login to the system to apply the new license file. Error below...

Server does not have a valid license. Please contact the system administrator.

Is there a way to upload the license via the CLI? Any other method?

[domgarreau]

Hello,

We got the same problem.

Try to apply again a trial licence, then apply the premium licence before the trial licence will end.

Regards.

Dominique.

[anchoudh]

Hi,

Please refer the section "License" in the below link,

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_853/user/guide/OAMPGuide853.pdf

Thanks,

Anand

[denian.nascimento]

Hi,

You'll be able to aply the new license on OAMP page:

https:///oamp

On Cluster Configuration -> License Management tab.

Regards,

Denian Nascimento.