11-04-2015 09:24 AM
Hi
Using CUIC 9.0 or 10.5 for creation of custom UCCX reports.
Scenario:
Question:
Thanks
Aaron
Solved! Go to Solution.
11-04-2015 10:21 AM
That is the only way to add a new field. The definition will retain your existing parameters, formatting, etc. etc., although the order of the parameters may shift - I always check them. Otherwise it's no big deal. Of course when you are done with the definition, you still need to go to the view and add the column there - when you open it, it will say that the definition has changed and automatically add your new field at the end of the columns, that may not be where you want it to go.
Regards,
Jack Parker
11-04-2015 10:21 AM
That is the only way to add a new field. The definition will retain your existing parameters, formatting, etc. etc., although the order of the parameters may shift - I always check them. Otherwise it's no big deal. Of course when you are done with the definition, you still need to go to the view and add the column there - when you open it, it will say that the definition has changed and automatically add your new field at the end of the columns, that may not be where you want it to go.
Regards,
Jack Parker
11-04-2015 02:43 PM
That's not my experience - hitting 'create parameters' blanks them all. Is that not normal?
I have a 9.x and 10.x CUIC that do the same.
11-05-2015 05:21 AM
I confess that I have not used stored procedures in reporting for a while. What I get with a SQL Query or Anonymous Block is after "Creating parameters" - and resetting their datatypes (which is lost), I hit "Create fields" and I get the behaviour I described above.
If I get some time today I'll play with a stored procedure and see what difference it makes.
Regards,
Jack Parker
11-05-2015 01:21 PM
Great - what I get is sort of the opposite. It can determine the datatypes of the params, but loses the display names, what was set as start/end time, etc. All fields lose any summary settings applied. Pain.
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