cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1054
Views
5
Helpful
1
Replies

CUIC Report

ROHIT KUMAR SHARMA
Frequent Visitor
Frequent Visitor

I have UCCX server in which IVR implementation , i am using CUIC tool for reporting , i am trying to get report of how many inbound calls disconnected by user or customer without connection of call . So can you tell me how to check it

1 Accepted Solution

Accepted Solutions

mislam2
Community Member

Yes, run Abandoned call activity report.

And google CUIC user guide for more information on this report,

View solution in original post

1 Reply 1

mislam2
Community Member

Yes, run Abandoned call activity report.

And google CUIC user guide for more information on this report,