CUIC / Web View Event Viewer Equivalent

[Live2 Bicycle]

I’ve been using CUIC for a couple months now.  I’m really missing the old WebView Event viewer to get ahead of issues.

Examples are when agents enter in bad Instrument extensions
Attempted to send call to agent 73014.RAD.Shameka (ID 5102) on peripheral ICM1_CM_CCM1 (ID 5000) who has no device target.

Or Bad ICM labels
Unable to find scheduled script for dialed number RONA_CN (ID 5109) with call type of CN_Nutrition_RONA (ID 5395).

Has anyone stumbled across a way to see these types of issues in UCCE 11.x versions?

[Chintan Gajjar]

Hello, How are the above message relates to webview or CUIC? which report you used to see them in webview?

Now coming back to that issue, you can see those messages at two places:

1) In Router Log Viewer, login to any distribuotr (AW) in your system and simply search router log viewer in programs, and open the application.

2) In your ICM Router eventveiwer.

[geoff · Accepted solution]

Well you could certainly do something creative.

In CUIC add a Data Source to the Logger. Make it redundant

Query the t_Event table

SELECT
	CentralControllerFileTime
	,SourceSystemName
	,ProcName
	,Category
	,MessageId
	,MessageString
	,String1
FROM t_Event
WHERE Severity = 'Error'
AND CentralControllerFileTime >'2017-09-08'

Obviously you need to use the standard CUIC Report Definition construction to build a date range.

Regards,
Geoff

[Chintan Gajjar]

+5 Geoff, for the creative one.