09-03-2021 06:42 AM
Hello Experts ,
could you please anyone help me to create custom grammar file for playing two options message(like press 1 for yes and press 2 for no ) and how we can integrate this to Cisco call studio.
Any sample format for to create the custom grammar file please !!!!!
Appreciate all your responses !!!!!!!!!!!!
Thanks!
Roy
Solved! Go to Solution.
09-04-2021 10:29 AM
This lumenvox web page has a number of sample XML grammars (all would work with nuance as well). Ignore the ABNF grammars. Just focus on the XML grammars. https://www.lumenvox.com/knowledgebase/index.php?/article/AA-01062/20/
09-03-2021 06:54 AM
09-04-2021 02:12 AM
Hello ,
CVP only supports custom grammar files if you've integrated the VVB with
Nuance or Lumenvox. Have you? , we are going to intergrade into CVP , could you please provide the instructions for set-up custom grammar files, and it would be great if you would have provide the prerequisite for integrated the VVB with Nuance ?
Thanks!
09-04-2021 06:00 AM
Cisco has some of the steps documented here.
09-04-2021 10:28 AM
I'm attaching a file with a grammar from lumenvox.com - one of the supported speech recognition servers that Cisco supports.
it allows an optional area code, followed by a phone number.
09-04-2021 10:29 AM
This lumenvox web page has a number of sample XML grammars (all would work with nuance as well). Ignore the ABNF grammars. Just focus on the XML grammars. https://www.lumenvox.com/knowledgebase/index.php?/article/AA-01062/20/
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide