11-22-2013 07:20 AM - edited 03-15-2019 05:55 AM
Hi,
I installed the Packaged CCE and I am trying to configure a basic CVP routing script. I want to use the Run Ext. Script ICM node but before that I have to set some variables - user.microapp.xyz.
The problem I am facing is that the Set Variable step in ICM doesn't give me the option to specify these call variables as they just do not exist in the list.
I think that the Packaged CCE base configuration script is supposed to create these variables (as per the link below):
Create configuration objects to support CVP:
A type 10 Network VRU for CVP along with Network VRU Labels to send calls to CVP
CVP ECC Variables
VXML_Server Network VRU Script - GS,V microapp
Any thoughts why these variables are missing on the "Set Variable" step in ICM? I don't see any user.microapp.* options in the list.
Thanks.
11-25-2013 08:07 AM
Hello,
I am not sure if PCCE is different than CCE but if i am not mistaken, you need to enable the ECC variables from the system information, did you do that ?
Amer
11-25-2013 10:04 AM
Hi,
Yes, I am new to CCE. This was the issue. After enabling those variables from the CCE web interface they appeared in the script editor.
Thanks
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