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Beginner

CVP Nuance No Resource Error

Janine,

Need your expert advice on this issue. We are getting "no resource" errors on the VXML logs on a speech input element. How do we find out if this is a network error or mismatched grammar or ASR purely running out of licenses? I know that we can put the VXML Gateway into extended logging to figure out the exact cause. Could you send me the commands as to how to put the Gateway into the extended logging mode. Secondly, If we put the a Production VXML Gateway into extended logging mode, will it cause any additional gateway delays.  Thank you for any suggestions you may have. Not sure which one of the following commands will work best:

MRCP:

  MRCP client session

  MRCP client error

VXML:

  debug voip application vxml error call

  debug voip application vxml trace

  debug voip application vxml log

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1 ACCEPTED SOLUTION

Accepted Solutions
Contributor

Re: CVP Nuance No Resource Error

You will need to enable that in Tomcat.

Enable and configure HTTP logs

There is a discussion here.

8 REPLIES 8
Contributor

Re: CVP Nuance No Resource Error

You will need to enable that in Tomcat.

Enable and configure HTTP logs

There is a discussion here.

Rising star

Re: CVP Nuance No Resource Error

Hi Suresh,

Did you figure out what was wrong? If you're using CVP10.5 and trying to create inline grammars using Keyword and Keypress settings, note there's an unfixed bug where VXML Server creates invalid grammars! I could send you a long involved work-around if you need.

Highlighted
Beginner

Re: CVP Nuance No Resource Error

We are using CVP10.5 and trying to create inline grammars using Keyword and Keypress settings and getting "no resource" error. Do you know if they fixed the bug?...If not could you send us the long involved work-around : )...thanks

Rising star

Re: CVP Nuance No Resource Error

Each time you save and deploy the application to VXMLServer,

you have to manually go into the

VXMLServer/applications/appname/data/application/settings.xml

change

Save, close the file and run the updateApp.bat script.

Beginner

Re: CVP Nuance No Resource Error

Thanks for the response Janine...after going into the settings.xml, what change are we making?

Rising star

Re: CVP Nuance No Resource Error

That's funny, the xml strings I had in the email didn't come through.

Every time you deploy from Studio,

you have to manually edit the VXMLServer/applications/appname/data/application/settings.xml and

change cisco_nuance_02 (or cisco_nuance_03) and replace it with cisco_osr_03

Save, close the file and run the updateApp.bat script.

Beginner

Re: CVP Nuance No Resource Error

Thanks for the response...Do you know if this bug is going to be fixed?

Rising star

Re: CVP Nuance No Resource Error

I doubt it. It's fixed in CVP11.0 though.

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