Hi ,
we are facing one issue in contact center platform .
when end customer calls to ivr pilot number , Getting error message as All Ports are full.
I hope this error message played from CVP box itself due to license ports issue.
my question is i need to investigate how long this problem happening in Call Center.
is this error message logged into any log file in CVP server?
any one faced like this issue before.
Regards
Juluri.