05-07-2012 12:54 PM - edited 03-14-2019 09:48 AM
This seems like such a simple question, but I am unable to find the answer in the documentation, so here it goes.
On UCCX does end user need Crystal Reports to run save custom reports that were created using Crystal Reports
Solved! Go to Solution.
05-07-2012 12:56 PM
Hi
No, UCCX comes with the 'Historical Reporting Client' which contains a Crystal runtime that renders the reports.
You only need Crystal Pro if you wish to author new reports for the system.
Principal Engineer at Logicalis UK
Please rate helpful posts...
05-07-2012 12:57 PM
No. The end user will use the historical reporting client (which is
actually just a cisco bundled crystal reports viewer) to view reports.
05-07-2012 12:56 PM
Hi
No, UCCX comes with the 'Historical Reporting Client' which contains a Crystal runtime that renders the reports.
You only need Crystal Pro if you wish to author new reports for the system.
Principal Engineer at Logicalis UK
Please rate helpful posts...
05-07-2012 12:57 PM
No. The end user will use the historical reporting client (which is
actually just a cisco bundled crystal reports viewer) to view reports.
05-07-2012 12:58 PM
Thanks!
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