09-30-2020 08:44 PM
Is there any way to get ECE email transcript? There's an API for chat transcript:https://pubhub.devnetcloud.com/media/enterprise-chat-and-email/docs/guides/interaction-api-developer-guide/db/db4/classclientapplications_1_1pages_1_1asyncmessaging_1_1_get_conversation_page.html#v19_clientapplications_get_conversation_pageIs there any API like that for Email or can we query the database directly?
10-01-2020 08:20 AM
Hi Edwin,
You might get a faster reply by emailing the ECE support alias: ask-ece-dev@external.cisco.com
Thanx,
Denise
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