09-21-2012 05:50 AM - edited 03-14-2019 10:33 AM
Hi,
I cannot get emsmon to work.
It connects to the process OK, but all I get back is HEX output, which is of little help to me!
The error message states:
EMSFormatMessage failed: EMS Error. Format Messsage for message id 21010003 failed.
GetLastError() returned 1015
I am using the following command where icm = instance name:
emsmon icm pg1a pim1
Anyone else have this issue?
Anyone know what I need to do to correct?
version Info:
UCCE 8.5.3 on W2008R2
Hopefully,
Gerry
09-21-2012 06:06 AM
I've never seen EMSMon, so cannot comment on it directly, but in the past I've seen this message when just running dumplog from a machine with an incompatible version of the icrmsgs.dll file.
So that might be a 'hint' and get you in the right direction.
09-24-2012 01:08 AM
07-10-2014 12:37 AM
As was mentioned in other post - installed Microsoft Visual C++ 2010 Redistributable Package (http://www.microsoft.com/en-us/download/confirmation.aspx?id=5555) microsoft libraries to problem UCCE host.
(32 version, 64 dont work even on 64bit host) Works fine for me.
09-24-2012 05:25 AM
I opened a TAC case on this issue.
It appears that this issue is a undocumented bug. There is currently a 'workaround' to change the W2008R2 server local to United States (English) and reboot, but this is not a workaround for most non US customers.
I am waiting on hopefully a bug ID and hopefully either a fix or a different workaround.
Gerry
09-25-2012 12:25 AM
Gerry,
Does the en-uk locale work ? Rather than en-ie?
Jason
Sent from Cisco Technical Support iPad App
09-26-2012 10:41 AM
Jason,
I don't know, I have not yet tested. But I doubt it. TAC engineer from brussels also had the same issue, although his server I am not in en-UK location.
But there is a better workaround see below.
Run it remotely using the following approch:
10.7.3 Running EMSMON Remotely
To reserve system resources for Unified CCE processes, it is recommended that you run the EMSMON client on a remote machine that does not host Unified CCE processes. For example, it is not recommended that you run the EMSMON client on side A of a PG and connect it to a process on side B of a PG.
To run EMSMON on a remote machine, copy emsmon.exe, emsmon.pdb, and icrmessages.dll from c:\icm\bin and place them on a remote machine.
Gerry
02-18-2019 03:33 AM
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