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Enthusiast

Error while running Basic Chat Demo using Cisco Jabber SDK on Chrome & IE

Hello

I am trying to run basic chat demo example. I have successfully ran this demo in Firefox, but when i run the same example in Chrome or Internet Explorer, i get following error:

Could not connect:

<stream:error xmlns:stream="http://etherx.jabber.org/streams">

<service-unavailable xmlns="urn:ietf:params:xml:ns:xmpp-streams"/>

</stream:error>

kindly guide if this is an issue with the browser specific configuration as it is working in firefox perfectly.

Regards

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Accepted Solutions
Cisco Employee

Re: Error while running Basic Chat Demo using Cisco Jabber SDK on Chrome & IE

Chrome doesn't handle certificates like Firefox does.  Try using Chrome to navigate to that URL (https://192.168.2.190:7335/httpbinding) directly and tell it to go to the "untrusted" site.  This tells Chrome to accept the certificate (temporarily - only for this Chrome session).  You should see a message about how this is a BOSH URL, if you get there successfully.

Then try the chat demo again, and it should work.

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3 REPLIES 3
Cisco Employee

Re: Error while running Basic Chat Demo using Cisco Jabber SDK on Chrome & IE

What does your BOSH url look like?  Is it http or https?

Enthusiast

Re: Error while running Basic Chat Demo using Cisco Jabber SDK on Chrome & IE

Thank you Nicholas.

My BOSH url is:

https://192.168.2.190:7335/httpbinding

and this is working perfectly fine with firefox, but not with chrome/IE.

Cisco Employee

Re: Error while running Basic Chat Demo using Cisco Jabber SDK on Chrome & IE

Chrome doesn't handle certificates like Firefox does.  Try using Chrome to navigate to that URL (https://192.168.2.190:7335/httpbinding) directly and tell it to go to the "untrusted" site.  This tells Chrome to accept the certificate (temporarily - only for this Chrome session).  You should see a message about how this is a BOSH URL, if you get there successfully.

Then try the chat demo again, and it should work.

View solution in original post

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