08-09-2020 06:16 AM
Hi
While trying to schedule a report in cuic I get the following error:
Error Updating the filter information
Although I set filtering, I get this error. How can I solve the problem?
08-09-2020 06:45 AM
08-09-2020 10:38 AM
Like Anthony said, try it with some of the other options, like a different report, etc.
Another thing to try is run (not schedule) the same report and see if you have the same issue (i.e. it is the report setup and not the scheduling of the report that is the issue). Sometimes the scheduler is just highlighting an issue that exists with the report/report definition itself.
08-09-2020 09:10 PM - edited 08-09-2020 09:12 PM
Thank You for your reply
I can use the reporting without scheduling with no problem. I also changed my browser, user, report type and filter options, but the same error occured.
08-10-2020 11:02 AM
If you save a copy of the report with the filter selections you want and schedule that (i.e. don't use the filter options in the scheduler when you schedule the report, but "hard code" them in the report you save), does it work?
08-10-2020 12:14 PM
08-10-2020 03:58 PM
There are a couple of bugs (here's one https://bst.cloudapps.cisco.com/bugsearch/bug/CSCua48754) where the "workaround" from Cisco is to do it this way (i.e. not allow filter usage in the Scheduler). Not ideal, but might at least let the poster be able to get the reports running while the defect and/or fix comes out.
The poster could also be running into a defect like this, where scheduled reports get broken after an upgrade.
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