02-08-2024 06:24 PM
Does anyone have documentation available on how the statistics from the Finesse GetPerformanceInformation API are calculated? I cannot find anything detailed about these values.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwf79171
Solved! Go to Solution.
02-09-2024 02:57 AM
@employee417 it sounds like an earlier query of yours might help with the above: https://community.cisco.com/t5/contact-center/finesse-the-diagnostic-portal-get-performance-information-api/td-p/4461833
02-09-2024 02:57 AM
@employee417 it sounds like an earlier query of yours might help with the above: https://community.cisco.com/t5/contact-center/finesse-the-diagnostic-portal-get-performance-information-api/td-p/4461833
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