01-04-2012 07:04 AM - edited 03-14-2019 09:07 AM
How do you setup an extension transfer in a 8.0 script? I want a caller to enter a 6 digit extension and transfer that call to the extension.
01-04-2012 07:38 AM
Do you have UCCE deployment? if so, do it in ICM script with dynamic label, preferably SIP REFER transfer.
HTH,
Chris
01-04-2012 07:42 AM
I do have UCCE. I'm just learning scripting. I'm not fimiliar with the dynamic label. What is that? I don't see any Refer transfer option. Do you have a sample of what that looks like?
01-04-2012 07:43 AM
I do have UCCE. I'm just learning scripting. I'm not fimiliar with the dynamic label. What is that? I don't see any Refer transfer option. Do you have a sample of what that looks like?
01-04-2012 07:46 AM
use Label node and check Dynamic in the ICM script palette.
To make it SIP refer (assuming you have SIP deployment) simply specify the label pointer as "REFXXXX" where XXXX is the extension, then you need to ensure that the routing client i.e. gateway has matching route (i.e. dial peer ) pointing to the desintation, most likely CallManager.
HTH, please rate all useful posts!
Chris
01-04-2012 08:04 AM
I don't have a SIP deployment.
01-04-2012 08:04 AM
I don't have a SIP deployment.
01-04-2012 08:08 AM
You can also do H323 Refer transfer, or if you prefer not to you can simply perform the label transfer which means CVP will still be tracking the call, so Ring No Anwer timer defined on CVP will pull it back if the call is not answered within the timer.
HTH,
Chris
10-30-2019 03:59 PM
Is REFXXXX or RFXXXX?
10-31-2019 09:43 AM
Hi Vladimir,
Yes, it's "rf", so should be like "rf123456"
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