Struggling with an issue in Finesse.
I have a gadget that works that uses this:
displayCall = function (dialog) {
var callVars = dialog.getMediaProperties();
// Examples of getting data from the Dialog object (GET)
/* */
// Example of using data from the dialog to do a web search
$("#bing").attr("src","https://www.test.com/testsite/unprocessedpayment.aspx?q=" + callVars["userCallerName"]);
},
The caller id displays in the upper part of finesse correctly, and will concatenate onto the string for the URL correctly.
However, I cannot get this to work:
displayCall = function (dialog) {
var callVars = dialog.getMediaProperties();
// Examples of getting data from the Dialog object (GET)
$("#dnis").text(dialog.getMediaProperties().DNIS);
/** fromAddress is the callers caller ID info */
$("#fromAddress").text(dialog.getFromAddress());
$("#fromCallerIDName").text(callVars["userCallerName"]);
},
I have the fileld defined in the XML along with the other variables (they all work) like this:
<fieldset id="dialogfieldset" class="outline">
<legend>Dialog</legend>
<div><b> DNIS: </b><span id="dnis"></div>
<div><b> ANI: </b><span id="fromAddress"></div>
<div><b> Caller ID Name: </b><span id="fromCallerIDName"></div>
<br>
</fieldset>
What am I missing? Why can't I get the User call variable userCallerName to populate into the field?
