05-03-2018 02:03 PM
Working on the Finesse Screen Pop Gadget - how do I activate my gadget's tab once the call is answered - highlighted in red below is what I am trying with no luck..
if (numDialogs==1) {
html += '<iframe src="myCRMURL' + callvars["callVariable1"] + '" width="100%" height="650"> </iframe>';
html += '</div>';
clientLogs.log("render(): HTML is: " + html); // for debugging
// automatically adjust the height of the gadget to show the html and activate the tab
gadgets.window.adjustHeight();
finesse.containerservices.ContainerServices.activateMyTab
} else {
html += 'Screen Pop Goes here';
html += '</div>';
Solved! Go to Solution.
05-03-2018 02:33 PM
Hi Anu,
I don't believe that the method is static.
In your init, you should have had something like this:
containerServices = finesse.containerservices.ContainerServices.init();
So I think it should be containerServices.activateMyTab();
Thanx,
Denise
05-03-2018 02:33 PM
Hi Anu,
I don't believe that the method is static.
In your init, you should have had something like this:
containerServices = finesse.containerservices.ContainerServices.init();
So I think it should be containerServices.activateMyTab();
Thanx,
Denise
05-04-2018 12:36 PM
Thanks Denise!
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