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Finesse Screen Pop Gadget - Activate Gadget's Tab

anupama1978
Level 5
Level 5

Working on the Finesse Screen Pop Gadget - how do I activate my gadget's tab once the call is answered  - highlighted in red below is what I am trying with no luck..

if (numDialogs==1) {

                        html += '<iframe src="myCRMURL' + callvars["callVariable1"] +  '" width="100%" height="650"> </iframe>';

           

                        html += '</div>';

       

            clientLogs.log("render(): HTML is: " + html);  // for debugging

           

            // automatically adjust the height of the gadget to show the html and activate the tab

            gadgets.window.adjustHeight();

            finesse.containerservices.ContainerServices.activateMyTab

} else {

            html += 'Screen Pop Goes here';

            html += '</div>';

1 Accepted Solution

Accepted Solutions

dekwan
Cisco Employee
Cisco Employee

Hi Anu,

I don't believe that the method is static.

In your init, you should have had something like this:

containerServices = finesse.containerservices.ContainerServices.init();

So I think it should be containerServices.activateMyTab();

Thanx,

Denise

View solution in original post

2 Replies 2

dekwan
Cisco Employee
Cisco Employee

Hi Anu,

I don't believe that the method is static.

In your init, you should have had something like this:

containerServices = finesse.containerservices.ContainerServices.init();

So I think it should be containerServices.activateMyTab();

Thanx,

Denise

Thanks Denise!