Finnesse Agent can see all queues on there queue stats

[TACTechSupport35482]

Finnesse Agent can see all queues on there queue stats - they are not a Supervisor but agent 

Running latest version of Finnesse 

Tried Different Browsers 

Cleared cache on users PC 

Tried rebuilding user 

Cannot work out why this is happening - only 1 user affected using same url as working users 

[Thomas G. Johannesen]

Have is the team settings?

there are 2 things that affect which csq the agent can see

• the agent has to have the skill / csq
• The csq is selected on the team

which version of ccx are you running? 

[TACTechSupport35482]

12.5.1.11002-481 (su2-ES04) is the Finesse Version 

[TACTechSupport35482]

As you can see Agent can see multiple versions of call queues 

[TACTechSupport35482]

[piyush aghera]

I think what you are referring are live reports, you may have to adjust your finesse agent desktop layout to manage which reports you want to show them. I usually show my agents their own stats and queues.

[imran.mestri1]

can you please share Agent config screenshots