Force Open / Close a UCCX CSQ By Calling A Phone Number
Is there a way of force opening and closing a CSQ by dialling a specific extension number?
Would like to set up an "Emergency Number" for our call centre so when they have to evacuate the Tl can just dial a number and it auto closes a specific CSQ rather than logging in and so forth and so on.
We have a user that needs access to finesse. Most users have a physical phone, but this user is just using a jabber client. I have added the IPCC extension to the user as well as assigned the user to the correct team in UCCX. But when th...
This article in specific refers to the VeriSign Class 3 Secure Server CA certificate. Many customers are concerned about their systems generating an alert similar to this:
local99 0 : 1: XXXXX: Feb 1 2020 14:00:00.105 UTC : %UC_CERT-0-CertExpired: ...
AXL API programming is gaining its importance day by day. The Administrative XML Web Service (AXL) is an XML/SOAP based API that enables remote management of Cisco Unified Communications Manager (CUCM) using any programming languages such as Python.
Hello GuysI trying to re-activate the B-ACD service in CME 8.6 using the "Cisco Configuration Professional" PC-Based Version.Everything looks fine, but it is not working LOL... - I have GSM GW with IP: 192.168.130.2 (For incoming calls from GSM to Ou...