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GSM Module \ GSM gateway for UCCX inbound IVR

Sinu
Level 1
Level 1

Hi Team,

 

I am looking for adding a GSM number as a pilot number for my UCCX inbound IVR.  Can I achieve this  ?

 

Is there any supported GMS gateway\ module for IVR.

 

I understand if the DTMF method of the GSM gateway support the DTMF methods supported by cisco CUCM it can be achieved.

 

Please suggest with your views and recommendations.  

1 Reply 1

collinks2
Level 5
Level 5

Yes. This can be achieved. There are 3 gsm gateways i know that can achieve it. 

Yeastar, Dinstar and Openvox

In each of them ,you set up the pilot no for the inbound calls under the gsm no you want to use. Once the call hit the gsm no ,it goes to the pilot number.DTMF features can also be enabled