06-05-2019 09:53 AM
We currently use BiB sip trunk recording but now have a requirement for gw recording or network based
Normally we set the DN to be BiB and when a call is established, the recorder is set the users DN via CTI messages and if the user is configured then the recorder sends "start recording" message to cucm which then instructs the BiB via the sip route pattern to send duplicate rtp packages to the recorder
Now with the gw, you configure a xmf provider with the ip address of your cucm. Then on DN you turn off BiB and set the config to gateway.
Is the process for BiB the same with the gw config?
Recorder checks the DN against the config and if to be recorded send a "start recording" message to cucm - now does send a message to the gw to send packages to itself which cucm then forwards the packages to the recorder as before. Does the gw only send rtp packages when cucm instructs it to do so or does it do it for every call including non recording DN?
Thanks
06-05-2019 05:18 PM
06-06-2019 01:43 PM
Hi Jonathan
Thanks for the reply, I know gateway recording have some failings ie no internal to internal calls but in our situation it should be OK as we can state it is inbound only recording
I though I saw the xmf provider pinter to cucm? Personally I also though it was the recorder but some docs and sunset youtune suggested cucm?
06-06-2019 02:47 PM
06-06-2019 03:01 PM
Jonathan
only certain calls need to be recorded ie call centre agents based upon the call profile and the gateway recording set on the dn -same location as BiB
the dual forking at the gw will result in all calls being reformed -is this correct?
06-06-2019 03:34 PM
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