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How to add the Abandoned Call Report to Finesse Supervisor
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11-15-2018 11:57 AM - edited 03-14-2019 06:37 PM
Hi All
I have a UCCX 11.5 and the supervisor needs to see the report of abandoned calls of his CSQ in his Supervisor Finesse.
How to do this?
TIA
Cristian
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06-07-2019 11:23 AM
Did you ever get this working?
