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How to add the Abandoned Call Report to Finesse Supervisor

cristian.munoz
Level 4
Level 4

‎11-15-2018 11:57 AM - edited ‎03-14-2019 06:37 PM

Hi All

I have a UCCX 11.5 and the supervisor needs to see the report of abandoned calls of his CSQ in his Supervisor Finesse.

How to do this?

TIA
Cristian

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1 Reply 1

Kevin Reinert
Level 1
Level 1

‎06-07-2019 11:23 AM

Did you ever get this working?

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