Hardware and Software mininum requirement to install CAD and IP Communicator

[wilsonsant]

Hi Guys,

My Customer have the Solution UCCX 8.6 and CUCM 8.6 and need install new agent. I Would like know what is minimum requirement of hardware and software to install CAD and IP Communicator in the machine.

Thanks,

Wilson                   

[Chris Deren · Accepted solution]

CAD install guide lists the specs:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_0/installation/guide/cad90ccxig.pdf

CIPC release notes lists specs for IPC:

http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/8_5/english/release_notes/CIPC8x_RN.html

HTH, please rate all useful posts!

Chris

[anchoudh · Accepted solution]

Hi,

Refer the column "CAD/CSD/CDA Client OS14" in the below link under UCCX 9.0,

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

Thanks,

Anand