Hostname change - UCCX 8.5.1

[ashrafkhanm]

Experts,

I 'm unable to find any document from Cisco for changing the hostname of a UCCX 8.5.1 server. Please provide me any link that you may have.

Note: We are not running VMWare.

Thanks,

Ashraf

[Aman Soi]

Hi Ashraf,

Hostname cannot be changed.

Please refer the link under Table 7 which says

No, hostname change after installation is

not supported in Cisco Unified CCX 8.5(1).

It is allowed during installation for major

version upgrades.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/uccx851ig.pdf

regds,

aman

[Andrey Tereschenko]

Hi, All,

I am upgrade Cisco Unified CCX 8.5(1) to version 9.0. According to the documentation I can change hostname during installation for major version upgrade. But I Can not find procedures how I change hostname, and I dont understand where I can change hostname during installation.

[Aman Soi]

Hi Andrey,

I was just going through this DOC which says that u can change hostname through PCD if migrating to UCCX 10 but I did not find any info while migrating to UCCX 9

http://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/118099-technote-cucm-00.pdf

UCCX Release 10.5 also supported Prime Collaboration Deployment (PCD) Release 10.5. You can use PCD

in order to conduct these operations against a UCCX Release 10.5 cluster:

· Single Node and High Availability Installations

· Linux to Linux and Refresh Upgrades

· Switch Versions

· IP Address and Hostname Changes

· Sever Restarts

regds,

aman