01-14-2020 01:02 PM
How can I download script editor, I need to modify some call flows. I just started with this company, I have Call Manager, but I have script editor.
Solved! Go to Solution.
01-15-2020 05:37 AM
You should be able to point your browser to server-name/install/iscripteditor.htm, where server-name is the server where your Admin Workstation resides, and you can download it from there. There's more detail about it in the Scripting and Media guide that you can access on Cisco's website.
01-15-2020 05:37 AM
You should be able to point your browser to server-name/install/iscripteditor.htm, where server-name is the server where your Admin Workstation resides, and you can download it from there. There's more detail about it in the Scripting and Media guide that you can access on Cisco's website.
01-15-2020 07:03 AM
This information was helpful, however, no one here at the company knows where the Admin Workstation resides. Any suggestions?
01-15-2020 07:16 AM
That's a little scary, as you need access to that system to make changes (modify call flows, potentially add/remove agents, etc.).
Do you know the IP addresses of things like the central controller aka Logger/Router?
Or do you know the IP addresses of your Historical Data Server? Or to your CUIC reporting system?
Depending on what you know/can access, you might be able to trace where your other systems are.
Also, do you work with a Cisco partner for support on your system?
02-12-2023 05:07 PM
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