06-25-2015 07:38 AM - edited 03-14-2019 02:56 PM
Hello,
Can you please let me know how to validate version of Informix jdbc driver (ifxjdbc.jar) in UCCX 10.5?
Solved! Go to Solution.
06-26-2015 10:52 AM
Nothing needs to be installed on the UCCX for setting up ODBC connection. The drivers will only be installed on the server that is hosting the wallboard. Only in case of JDBC, the drivers need to be installed on the UCCX.
Regards
Deepak
06-25-2015 07:00 PM
I am assuming that you are trying to set up a connection to the UCCX database through Squirrel or Razor to have a look at the tables for which you need the version of informix JDBC driver for UCCX 10.5. If that is the case, please let me know and I will provide you with the jar file for version 10.5 UCCX.
If that is not the case and you are trying to set up a JDBC connection to the UCCX server using one of the below servers, then the list is below
Regards
Deepak
06-26-2015 10:11 AM
Hi Deepak,
Thank you for your response. We are trying to make connection from the Verint server to UCCX database.
The UCCX version is 10.5.
Base on the information that I found in the UCCX Admin Guide the version of the IBM Informix ODBC Driver IDS should be 3.0.0.13219 and above.
Is it correct?
06-26-2015 10:34 AM
Yes, the version of Informix drivers required for setting up ODBC connection is 3.0.0.13219 and above. Since, you mentioned JDBC initially in your description, therefore, I mentioned you about JDBC drivers.
I am attaching the informix drivers for version 3.0.0.13219 which is the most suited version to set up wallboard with UCCX. Fee free to use them
Regards
Deepak
06-26-2015 10:43 AM
Should I also upload the driver to UCCX or the driver preinstalled there?
06-26-2015 10:52 AM
Nothing needs to be installed on the UCCX for setting up ODBC connection. The drivers will only be installed on the server that is hosting the wallboard. Only in case of JDBC, the drivers need to be installed on the UCCX.
Regards
Deepak
06-26-2015 11:11 AM
Thank you, this was very helpful.
04-26-2017 08:50 AM
The odbc connection to uccx never worked for me after spending hours trying to get connections to work. I have to use the .net dll and write code to connect to the database which works ok, or use razorSQL.
No way to create a power BI connection either.
Very frustrating.
08-16-2017 07:51 AM
Hi Deepak,
This is not my area of expertise, we are not using a wall board , but want to set up a ODBC to UCCX 10.6.1 to run a sql query and send that report to another server (another program is gathering that intel and combining with other intel on the call center).
Can the IBM Informix driver be installed on a Linux server or does it need to be A Windows server?
I gave my db admin person the doc I found on ODBC and connecting to a wall board, but we are not doing a wall board ... wanted to see if there are other instructions out there if we are not using a wall board and just want to run a single sql query to get the daily data to then send the results to another server.
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