02-02-2015 03:28 PM - last edited on 03-25-2019 07:27 PM by ciscomoderator
When installing a UCCX subscriber I'm asked for the MAC address of the subscriber.
Should I enter the MAC address od the VmWare virtual machine or leave the field blank?
I found a video with instructions on how to install UCCX subscriber and in it it was suggested to leave the MAC address field blank.
Regards.
Solved! Go to Solution.
02-03-2015 12:46 AM
Hi, you can leave it blank. G.
02-03-2015 07:58 AM
Yeah, it's always blank. I'd love to know the origin, but the online help is useless (something vague about migration scenarios I think) and when I see a MAC address in that box, I worry.
Aaron
02-03-2015 12:46 AM
Hi, you can leave it blank. G.
02-03-2015 07:58 AM
Yeah, it's always blank. I'd love to know the origin, but the online help is useless (something vague about migration scenarios I think) and when I see a MAC address in that box, I worry.
Aaron
02-03-2015 11:22 AM
The official Cisco UCCX Installation and Upgrade Guide 10.6.1 states that a MAC should be specified :)
Add Second Node
Step 5 Enter the MAC address details in the MAC Address field.
02-03-2015 11:47 AM
Yeah... does it say whether it should be the license MAC or the real MAC?
02-03-2015 11:57 AM
It doesn't say anything more about the MAC address. That's why I decided to ask here :)
These are all the listed steps for adding a second node in the UCCX Installation and Upgrade Guide 10.6.1:
02-03-2015 02:37 PM
Yup. And let me tell you I have been spending some time to get to the team or person in charge so that this piece of information may be updated with a sort of an explanation very soon. G.
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