03-17-2015 03:09 AM - edited 03-14-2019 02:34 PM
Hi Community,
I have a query about taking IP IVR back up. Normally when we take DRS back up from Disaster Recovery, what all configuration it includes. I think it does not include actual prompts (.wav files) and scripts (.aef files). If so, is there any procedure available to take back up of prompts and scripts.
Thanks.
Solved! Go to Solution.
03-17-2015 04:54 AM
Hi, the DRS backup does contain prompts and scripts (provided they are in the Script repository and the Prompt Repository).
G.
03-17-2015 04:54 AM
Hi, the DRS backup does contain prompts and scripts (provided they are in the Script repository and the Prompt Repository).
G.
03-17-2015 06:05 AM
Thank you.
i hope when we say script and prompt repository, it is same place as what we see under script management and prompt management under GUI.
03-17-2015 06:18 AM
Hi, yes.
G.
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