cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
313
Views
0
Helpful
3
Replies

IP IVR Back up query

piyush aghera
Spotlight
Spotlight

Hi Community,

I have a query about taking IP IVR back up.  Normally when we take DRS back up from Disaster Recovery, what all configuration it includes.  I think it does not include actual prompts (.wav files) and scripts (.aef files).  If so, is there any procedure available to take back up of prompts and scripts.

Thanks.

1 Accepted Solution

Accepted Solutions

Gergely Szabo
VIP Alumni
VIP Alumni

Hi, the DRS backup does contain prompts and scripts (provided they are in the Script repository and the Prompt Repository).

G.

View solution in original post

3 Replies 3

Gergely Szabo
VIP Alumni
VIP Alumni

Hi, the DRS backup does contain prompts and scripts (provided they are in the Script repository and the Prompt Repository).

G.

Thank you.

i hope when we say script and prompt repository, it is same place as what we see under script management and prompt management under GUI.

Hi, yes.

G.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: