Hi guys,
IPCC Express 4.0(4)
I am getting the following exception on the Terminate step of my script when I do a reactive debug.
Contact id: 32976, Contact is inactive when getting channel
The script does everything it should successfully in terms of queueing callers, selecting a resource when available etc. It is just the final Terminate step that throws up this exception.
Any ideas on what I might have failed to do in the script would be appreciated and also is it something i need to be concerned about. I would much rather have a clean reactive debug.
Cheers