11-27-2023 09:07 PM
Hi
According to Cisco >>> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/Unified_CCX_Software_Compatibility_Matrix_for_1251.html#_Toc142577600
It mentioned UCCX is supported with CUCM 11.x and 12.x
but it does not mention about CUCM 14
And i do not see UCCX has verison 14
May I know is UCCX 12.5 supports CUCM 14?
Thanks in advance
Solved! Go to Solution.
11-27-2023 09:54 PM
You need to be on CCX 12.5.1 SU01 or newer for compatibility with CM 14. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/Unified_CCX_Software_Compatibility_Matrix_for_1251_SU1.html
11-27-2023 09:54 PM
You need to be on CCX 12.5.1 SU01 or newer for compatibility with CM 14. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/Unified_CCX_Software_Compatibility_Matrix_for_1251_SU1.html
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