Is UCCX 12.5 compatible with CUCM 14?

[zamchoi]

Hi 

According to Cisco >>> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/Unified_CCX_Software_Compatibility_Matrix_for_1251.html#_Toc142577600

It mentioned UCCX is supported with CUCM 11.x and 12.x

but it does not mention about CUCM 14
And i do not see UCCX has verison 14

May I know is UCCX 12.5 supports CUCM 14?

Thanks in advance

[Roger Kallberg · Accepted solution]

You need to be on CCX 12.5.1 SU01 or newer for compatibility with CM 14. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/Unified_CCX_Software_Compatibility_Matrix_for_1251_SU1.html