08-11-2014 03:56 AM
Could you help me on this? Thanks.
For Packaged Call Center Enterprise(PCCE), what Cisco Live Data Reports are included? I need the name of the report and the definition.
Andy
08-11-2014 10:01 AM
I suggest you post your question in the CUIC Reporting forum here
https://communities.cisco.com/community/developer/collaboration/contact-center/reporting
07-12-2015 09:35 AM
Hi Andy,
Did you get the answer?
PCCE 10.5/11.0 includes all 4 Real Time reports that are currently available on Live Data.
Regards, Sajith
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide