04-01-2020 08:19 AM - edited 04-01-2020 08:48 AM
This has been surprisingly difficult to find.
What is the java heap memory amount in UCCX 12.5?
We're on 10 now, about to upgrade to 12, and hoping to leave our java heap memory errors behind by getting a bigger amount than 512MB. I figured something like that would be easy to find in UCCX 12.0/5 documentation, but no dice so far.
Thanks!
Solved! Go to Solution.
04-01-2020 01:32 PM - edited 04-01-2020 01:35 PM
I'm not sure it's ever been published in a document, and I've only seen it in a defect back around the early 8x days.
A word of caution, if you are overrunning your heap today, it's likely that you will overrun any heap setting, as poor programming of your scripts will create a memory monster or worse a memory leak. You should be able to do anything in UCCX you need to do on the current heap settings. Anyway, just my $0.02 worth of opinion.
I do have access to a variety of versions, and it looks like they bumped to the ~750MB area around the 11.x timeframe and it's held steady since.
admin:show uccx version Active UCCX Version: 11.6.2.10000-38 Inactive Version: 11.0.1.10000-75 Command successful. admin:show perf query counter "Unified CCX Engine JVM Heap" KBytesMemoryMax - Perf class Unified CCX Engine JVM Heap(KBytesMemoryMax) has values: -> KBytesMemoryMax = 773376
admin:show uccx version Active UCCX Version: 12.0.1.10000-24 Inactive UCCX Version: NA Command successful. admin:show perf query counter "Unified CCX Engine JVM Heap" KBytesMemoryMax - Perf class Unified CCX Engine JVM Heap(KBytesMemoryMax) has values: -> KBytesMemoryMax = 773376
admin:show uccx version Active UCCX Version: 12.5.1.10000-31 Inactive UCCX Version: NA Command successful. admin:show perf query counter "Unified CCX Engine JVM Heap" KBytesMemoryMax - Perf class Unified CCX Engine JVM Heap(KBytesMemoryMax) has values: -> KBytesMemoryMax = 773376
EDIT: A good free resource for exploring new version is https://devnetsandbox.cisco.com/
04-01-2020 01:32 PM - edited 04-01-2020 01:35 PM
I'm not sure it's ever been published in a document, and I've only seen it in a defect back around the early 8x days.
A word of caution, if you are overrunning your heap today, it's likely that you will overrun any heap setting, as poor programming of your scripts will create a memory monster or worse a memory leak. You should be able to do anything in UCCX you need to do on the current heap settings. Anyway, just my $0.02 worth of opinion.
I do have access to a variety of versions, and it looks like they bumped to the ~750MB area around the 11.x timeframe and it's held steady since.
admin:show uccx version Active UCCX Version: 11.6.2.10000-38 Inactive Version: 11.0.1.10000-75 Command successful. admin:show perf query counter "Unified CCX Engine JVM Heap" KBytesMemoryMax - Perf class Unified CCX Engine JVM Heap(KBytesMemoryMax) has values: -> KBytesMemoryMax = 773376
admin:show uccx version Active UCCX Version: 12.0.1.10000-24 Inactive UCCX Version: NA Command successful. admin:show perf query counter "Unified CCX Engine JVM Heap" KBytesMemoryMax - Perf class Unified CCX Engine JVM Heap(KBytesMemoryMax) has values: -> KBytesMemoryMax = 773376
admin:show uccx version Active UCCX Version: 12.5.1.10000-31 Inactive UCCX Version: NA Command successful. admin:show perf query counter "Unified CCX Engine JVM Heap" KBytesMemoryMax - Perf class Unified CCX Engine JVM Heap(KBytesMemoryMax) has values: -> KBytesMemoryMax = 773376
EDIT: A good free resource for exploring new version is https://devnetsandbox.cisco.com/
04-02-2020 07:33 AM
Excellent info. Thank you very much, Anthony.
Garry
04-02-2020 01:26 PM
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