09-06-2011 11:37 AM - edited 03-14-2019 08:30 AM
I am trying to figure out how to display on the agents console the menu option the customer select, but I want to replace the number with a name. Can someone help steer me in the right direction... thanks
If I need to post the script please let me know.
09-06-2011 11:40 AM
09-06-2011 11:43 AM
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