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Has anyone created a custom function or procdure in UCCX8 Informix?  Have the function ready to go but cannot add it.  Have tried running the entire script to add it by using Squirrel and IBM Data Studio but get syntax errors.  How does 1 add a funct...

I have a script that perfome some recording. The caller can be either external caller (from PSTN) or internal caller (internal IP handset). External caller all work correctly, however for internal caller, if the internal caller put UCCX on hold and u...

HiWhat happens to emails and / or chats when an agent is in the ready mode but has left his position. Is there any thing similar to RONA that is used in ICM?ThanksVictor

rhobab by Beginner
  • 1 replies
  • 0 Helpful votes

Has anyone run into this issue, users can't update their passwords?Have CUCM ver 8.0.3 integrated with AD, CCX ver  A one button login to ccx configured via a phone service, logs in fine however users cannot update their password via ...

scheived by Participant
  • 7 replies
  • 0 Helpful votes