04-15-2024 09:45 AM
Hello everyone,
I have uccx 12.5 installed and integrated with CUCM 12.5.This uccx was redundant for a long time (2years ago).I have a new cucm 12.5.i want to integrate the new cucm 12.5 with the uccx.
I wanted to modify the Unified Telephony provider but it is greyed out. The old cucm was integrated during the initial configuration of the uccx. Is it possible to add new cucm to uccx
Solved! Go to Solution.
04-15-2024 01:36 PM
If what you're doing is the scenario mentioned here as far as changing the whole cluster, it looks like it might not be an option, only updating IP is?
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_0/maintain_and_operate/guide/uccx_b_uccx-admin-and-operations-guide-120/uccx_b_uccx-admin-and-operations-guide-120_chapter_0101.html
04-15-2024 01:36 PM
If what you're doing is the scenario mentioned here as far as changing the whole cluster, it looks like it might not be an option, only updating IP is?
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_0/maintain_and_operate/guide/uccx_b_uccx-admin-and-operations-guide-120/uccx_b_uccx-admin-and-operations-guide-120_chapter_0101.html
04-16-2024 09:57 AM
04-16-2024 11:28 AM
Glad it helped. So it wasn't a new cluster but just a new IP?
If that helped, please mark it as helpful/as the solution, in case others run into the same question in the future.
04-16-2024 12:18 PM
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