Another question - and before I begin, I'm completely new to UCCX, so please excuse my ignorance.
How does the outbound campaign feature work? Does the campaign itself dial the contacts in it's imported contact list - then execute the application script, or does it script itself need a 'place call' javabean inside it? And would it be the 'phone1' variable which is passed to the script - which is to be dialed?
Another question - If I have 10 outbound ports, would the campaign use all 10 ports on it's own, or would I need to trigger the application 10 times? Would the application script require a loop to go through all the contacts?
I can't find any good documentation online about how the outbound feature works. Any assistance would be helpful!