cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
246
Views
5
Helpful
1
Replies
Highlighted
Beginner

PCCE Database resizing

Currently our retention on the HDS is set to the 1095 (3 year) default.  How would I go about adding additional days to retain more call data?

1 REPLY 1
Highlighted
Rising star

Re: PCCE Database resizing

There used to be a technote about it, but it looks like it has been deleted. These two posts might help you as far as adjusting the number of days you are set to retain (assuming you have the hard drive space).

https://community.cisco.com/t5/contact-center/data-retention-period-and-database-purge/td-p/2151630

https://community.cisco.com/t5/contact-center/ucce-awdb-data-retension/td-p/2728683

CreatePlease to create content
Content for Community-Ad

Cisco COVID-19 Survey